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11min chapter
Customer Success isn't a profit center - here's why
The Revenue Formula
Navigating Go-To-Market Fit
This chapter explores the intricacies of achieving a successful go-to-market fit while focusing on customer retention and expansion. It highlights the necessity of understanding customer churn, aligning product offerings with client needs, and adapting sales strategies to enhance upselling opportunities.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode