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#86 Quality Improvement: Careers Series

Core IM | Internal Medicine Podcast

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What Is the Clinical Micro System?

Patient satisfaction data was "an epiphany for me," says the author. She became curious, where were the blind spots in this clinical ecosystem? A unit is a clinical micro system; it's a group of people that come together every day to produce shared outcomes. But they don't necessarily see themselves as part of that same system.

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