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Chris Hoffmann - Building Scale in Home Services - Ep.167
Think Like an Owner
The Hoffman Training and University Program
Robert Hoffman's dad was a mechanical engineer working at Anheuser-Busch. He really liked his exposure to heating and cooling so he enrolled in Rankin, which is a local trade school. Robert would go on to buy Bob Linton's business that year. So he became the owner of a four person heating and cooling shop after being the first engineer to graduate from this trade school program and jumping right into a service van. In 2016, we joined an organization called NextAR Network and it's a really remarkable and unique organization. They look out across a membership base, they identify who's really excelling in different parts of their business. And then they take those lessons learned and those
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