Product-Led Hypergrowth: Pete Prowitt’s sales journey at Intercom and Loom
Grow & Tell
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Navigating Growth and Collaboration at Loom
This chapter explores the challenges and strategies of working at Loom during a period of rapid growth, particularly during the pandemic. It highlights the importance of cross-functional collaboration, effective communication between sales and product teams, and the need to focus on customer outcomes over specific features. The discussion emphasizes the evolution of sales strategies in response to economic conditions, advocating for a personalized approach to building return on investment (ROI) cases with clients.
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