The Importance of Customer Obsession

Paul Bart-Maulkop: Customer obsession is about putting the customer at the center of everything you do to delight customers in hard to copy margin enhancing ways. The big dog, and really required to understand this balancing act between a delight and margin, is AB testing. This is what's required to help answer a lot of these questions. And with that, I'd like to say thank you for listening to the product podcast.