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CNLP 639 | Jeff Jones on Rebranding Christianity, What the Church Can Learn from Dominos Pizza, And How to Know What the Community Really Thinks About Your Church or Organization

The Carey Nieuwhof Leadership Podcast

CHAPTER

Marketing Case Study: Johnson and Johnson's Response to Tylenol Tampering Incident

This chapter delves into Johnson and Johnson's handling of a Tylenol tampering incident in 1982, where they pulled millions of dollars worth of product, implemented safety measures, and emphasized the significance of owning a problem and upholding brand values.

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