EP #247 THRIVING WITH PARKINSON'S - BJ FRATESI
The VIBE with Kelly Cardenas
00:00
Do You Have a Blind Spot in Treating Your Staff?
A lot of times owners go and they say, you know what, we've got to be so hard on my staff. But by the time they get to the guests, that person that is serving them isn't feeling lifted up. Rosie's has appreciatives for our servers every morning. We require a trainee to come in and work probably ten shifts before he actually goes on the floor. If you don't have a relationship and you put in a lot of new rules, what's that going to call? Chaos.
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