In this episode of Owned and Operated, John sits down with Brian from TR Miller to unpack how they’ve built an HVAC powerhouse generating over $4 million in monthly revenue—and the operational systems that keep it humming.
From tackling seasonality and streamlining dispatch, to building out plumbing, sewer, and electrical services—this isn’t just a story of growth. It’s a playbook. Brian shares the lessons learned from scaling, the hiring and retention strategies that keep their field team strong, and how they’ve shaped technician career paths that drive loyalty and performance.
Whether you're running a $1M shop or breaking into the eight-figure range, this episode is loaded with practical insights to level up your operations, sales strategy, and team management.
🔹 In This Episode, We Cover:
- How TR Miller scaled to $4M/month across HVAC, plumbing, and electrical
- Managing seasonality and staying profitable year-round
- The real power of membership plans and recurring revenue
- Optimizing technician dispatching and scheduling during high demand
- Sales models that boost conversion rates and customer satisfaction
- Retention strategies and career ladders for field professionals
- Strategic hiring to build a growth-ready service team
🎧 More Episodes + Resources
👤 Hosted by:
John Wilson – https://x.com/wilsoncompanies
🎙️ Guest :
Brian Sloan, TR Miller - https://www.linkedin.com/in/bsloan25/
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC
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