15min chapter

KERA's Think cover image

How to keep hard conversations safe

KERA's Think

CHAPTER

The Dynamics of Conversation

This chapter explores the intricate dynamics of human conversations, examining how communication can falter due to misaligned expectations and social cues. It delves into the research on conversation endings, analyzing both casual and serious dialogues while highlighting the influence of cultural and hierarchical factors on these interactions. Additionally, the chapter critiques common conversational pitfalls and advocates for more authentic engagement through active listening and awareness of social cues.

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