Why Is It So Hard for the Mother to Disarm?

When you defend yourself from a criticism, you prove that the criticism is valid. The definition of disarm is to find some truth in what the other person is saying. And if the daughter is saying 'you don't care about me', it just makes things worse. So we worked on what she might say instead to actually disarm the daughter. David and yelou ye, you don't cared about me. Ddye.