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26. The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)

NN/g UX Podcast

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Is There a Shortage of UX Work?

I wanted to pick your brain about another topic. I was wondering if you had any thoughts on how companies can or should be balancing this chase of the new and pushing the envelope with innovation, but at the same time reconciling the UX debt that they may be having. Stability is a feature in its own right. And it's actually getting to be more and more important. Like in the really old days where there were very few features implemented, the added value of another extra feature was actually quite high. So therefore worth doing. Today computers have thousands of features. Any software you might use has so many features that is too much. The incremental value of one more is actually very low. But

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