Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#130 - Unlocking High Average Ticket Sales in HVAC and Plumbing

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

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Technician Evaluation and Sales Techniques in HVAC and Plumbing Industry

The chapter explores how technicians are evaluated based on sales KPIs in the HVAC and plumbing industry, emphasizing the role of call by call managers in providing feedback and training. It delves into the importance of offering multiple options to customers through option trees and selling through education and transparency rather than fear.

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