Bob Moesta: Prototyping to learn & applying JTBD theory
Make Things That Matter
Criminal Intelligence Interrogation
"I always say that this is way more about criminal and intelligence interrogation than it is about kind of hypothesis testing," he says. "What I'm trying to do is understand what caused them to say, today's the day I stopped using this and I started using that." He suggests Chris Voss' book for learning how to do criminal intelligence interrogation.
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