You know we're fans of Hyatt...but some of their recent behavior has been downright painful! That's what we'll discuss in today's Coffee Break episode.
(01:28) - Hyatt introduced Category 8, claiming it would only be for SLH
(03:05) - Introduced peak pricing
(04:26) - As feared, they moved Hyatt properties into that Category 8
(04:43) - Introduced a separate (way more expensive) award chart for all-inclusive properties
(05:35) - Created Homes & Hideaways at poor value...then later moved a number of "Destination Residences" properties to Homes & Hideaways
(07:53) - Ended MGM partnership
(08:34) - Ended SLH partnership
(09:54) - Introduced Mr & Mrs Smith dynamic pricing
Still plenty to love:
(13:03) - Best-in-class top tier status benefits (you know you’ll get breakfast / lounge, free parking on award stays, meaningful upgrades, etc).
(14:17) - Best milestone rewards (confirmable suite upgrades, Guest of Honor awards, valuable free night certificates)
(16:04) - Lots of sharing options: share free nights, upgrade certs, globalist status (via GOH awards), points, etc.
(17:09) - Ability to supplement elite earning with credit card spend
(18:08) - Generally very good value for points for properties that adhere to an award chart
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Music Credit – Beach Walk by Unicorn Heads
