Navigating Data Utilization and AI for Customer Support

Today’s guest is Alex Khoroshchak, CEO of CoSupport AI. CoSupport AI makes an AI-driven platform that transforms how businesses approach customer support, from automating interactions with customers and prospects to driving business intelligence for large tech and retail organizations. Alex joins us on today’s podcast to explore the transformative power of AI in customer support and the emerging frontier of agentic systems. As call centers and customer service divisions become pivotal hubs for data-driven insights, Alex discusses how AI goes beyond cost savings and operational efficiency to unlock enterprise-wide transformations. This episode is sponsored by CoSupport AI. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.