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From B2B to B2C Thinking: Elevating Client Experience with Surbhi Kaul at Juniper Networks
The Modern Customer Podcast
Aligning Goals and Upskilling for Successful Upselling and Cross-selling in Contact Centers
Discover the key tactics for improving sales outcomes by aligning goals, incentives, and upskilling strategies within contact center environments, leveraging generative AI for enhanced sales conversations.
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Listen to the best highlights from the podcasts you love and dive into the full episode