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4min chapter
Episode 7 - Service Design with Thomas Wilson
The Limina Podcast
Exploring the Impact of 'Thank You for Being Late'
This chapter discusses the book 'Thank You for Being Late' by Thomas Friedman, focusing on the impact of Moore's law and the importance of understanding human needs in user experience work. It also touches upon the human cost of bad design, addressing catastrophic events, and considering non-human stakeholders.
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