What Quiet Work Actually Looks Like

Connect with Joe: https://www.linkedin.com/in/josephpmccormack/

Learn more about The Brief Lab: https://thebrieflab.com/

How do you become the kind of leader who cuts through noise, communicates with clarity, and actually moves people to action?

In this episode of the Intentional Leader Podcast, Cal talks with Joe McCormack—founder of The Brief Lab and author of Brief, Noise, and Quiet Works. Joe has trained elite military units and Fortune 500 executives to be clear, concise, and intentional communicators, and to rediscover the quiet that makes powerful communication possible.

They explore:

• Why noise is the real villain in your leadership story

• The "sword and shield" of effective communication: brief (cut through clutter) and quiet (protect your attention)

• Why being brief actually requires more preparation, not less

• The 3 levels of detail and how to stop overwhelming people

• How to build quiet into your day so you think better and lead better

• Why thinking time is part of your job, not a luxury

• How to use small pockets of quiet before and after meetings

• Practical ways to manage your phone instead of being managed by it

• How AI + quiet work can become a leadership superpower

If you've ever felt frustrated by endless meetings, rambling updates, or your own distracted brain, this conversation will give you practical tools you can use this week.

• Noise as the villain – How constant distractions, disruptions, and devices are eroding our ability to think and communicate.

• The brief & quiet toolkit – Brief is the sword that cuts through clutter; quiet is the shield that protects your attention so you can prepare.

• Why we overtalk – Insecurity, lack of preparation, ego, and a poor understanding of attention spans.

• The 3 levels of detail – Level 1 (headline), Level 2 (support), Level 3 (full detail). Most leadership moments only need Levels 1–2.

• Clarity like comedy – Sequence and timing matter. If it takes too long to get to the punchline, you lose people—even if the content is good.

• Quiet as an appointment – Why you should literally block quiet time on your calendar and not treat it like a "snow day."

• Quiet before collaboration – Simple practices like two minutes of silence at the start of meetings can transform outcomes.

• Redefining work in the AI age – Undistracted thinking is becoming a rare and valuable skill; AI works best when you can sit still and think.

• Your phone works for you – Reframing your phone as a tool, not a master.

• Take 3 minutes before your next meeting or email to decide: What's my headline?

• Use Joe's 3 levels of detail filter: Am I giving a headline, a trailer, or the entire movie?

• Block 15 minutes of quiet in the morning and afternoon, and connect it directly to upcoming or recent communication.

• Start your next team meeting with 2 minutes of silence for everyone to think about what they want to say and what they hope to get out of the meeting.

• Put your phone in another room for your quiet block and remind yourself: My phone works for me; I don't work for it.