Ismael Valdez is a “Renaissance Man” in every sense of the word. Not only has he built a successful contracting business from scratch, but he’s also about to launch another business that will be a game changer for the trades.

He has a simple yet very profound approach to running his businesses: know your numbers, pay your people well, take care of them, and always be one step ahead of your competitors.

As Owner and CEO of Nexgen Air Conditioning, Heating, and Plumbing, Ismael capitalizes on his experience and industry know-how to provide a comprehensive range of professional heating, cooling, and plumbing services to customers across southern California. During our discussion, Ismael talks about what business owners should do when they’re struggling, how to scale effectively, and what the key elements are to running a successful business.

Join us as we discuss:

• [03:47] Ismael’s advice to contractors who are struggling

• [05:44] The importance of knowing your numbers

• [12:19] The BASIC plan and what it entails

• [20:51] How to manage your labor costs

Check out these resources we mentioned during the podcast:

• Nexgen Airconditioning, Heating, and Plumbing

• Nuve

• Service Avengers Facebook Group

• ServiceTitan Masterminds Facebook Group

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

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