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2min chapter
Frances Frei's three pillars of leadership
The TED Interview
The Importance of Transparency in Communication
Pella: It's really hard for people to have faith in your logic if you don't give them some amount of transparency. Organizations today have to describe far more of their business models to their youngest employees than they ever did in the past, he says. "You can reveal you have low empathy by being less interested in what other people have to say," Pella adds.
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