Kicking off 2026, Tim and Tom welcome Nexthink Chief Product Officer Samuele Gantner and first-time guest CTO Vedant Sampath for a candid “three pillars” deep-dive on enterprise AI. They explore how AI is reshaping product and engineering: new tooling, new development cycles, and the shift from deterministic software to probabilistic agents—plus the critical role of evals, benchmarks, guardrails, and performance. Then they unpack Nexthink’s three-pillar framework: AI for IT (proactive operations and the path to zero tickets), AI for employees (trusted, contextual self-help via Spark), and AI for the business (visibility, governance, and measurable ROI).
Tom also pays tribute, on behalf of the DEX Show team and Nexthink, to the late Alan Nance—remembering a generous, funny, and foundational voice in the DEX community.
Learn more about Spark, The World’s Most Powerful DEX Agent for Employees here Download The First Annual Workplace Productivity Report here 
