2min chapter

Blame it on Marketing ™ cover image

Customer Advocacy is it even Marketing? | E22 with Dana Alvarenga

Blame it on Marketing ™

CHAPTER

How to Measure the Impact of Your Custom Advocacy Program

Just be creative I think that that always helps so if we are about to create an advocacy program what are some of the key things that we should measure. You have so many like tools and things that at your disposal that CS probably doesn't even know exists because it's not their job to know they exist. Just look at how many customers have one advocate versus notHow many industries do you have advocates in how many acts of advocacy that each advocate do those are kind of your your basic easy numbers to know.

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