The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover image

393. Mastering Workplace Conflict with Karin Hurt

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

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Navigating Workplace Conflict

The chapter explores the research on workplace conflict, introducing the four Cs of effective conflict management and providing readers with 12 powerful phrases to handle conflicts confidently. It emphasizes the importance of grounding theories in research and offers practical advice for addressing various conflict scenarios in the workplace. The chapter also discusses the value of reflection, expert insights, case studies, and perseverance in dealing with workplace challenges.

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