3min chapter

The Agents of Change Digital Marketing Podcast cover image

Mapping the Customer Journey with Kaitlyn Merola

The Agents of Change Digital Marketing Podcast

CHAPTER

Segmenting Customer Journeys for Diverse Audiences

This chapter emphasizes the significance of tailoring messaging for different customer roles in marketing strategies. It highlights the importance of A-B testing to discover what resonates with various audience segments and concludes with resources and an invitation to a digital marketing conference.

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