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254 - Vasu Raja, Fmr. Chief Commercial Officer, American Airlines

Airlines Confidential Podcast

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Navigating Airline Loyalty Programs

This chapter delves into the intricate dynamics of airline strategies, focusing on customer loyalty programs and their implications for consumer protection. It critically examines recent developments involving JetBlue and the Department of Transportation's investigation into loyalty rewards, questioning the sincerity of regulatory measures in the context of pre-election strategies.

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