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Navigating FinTech in a Pandemic
This chapter examines how a consumer financial company adapted to the challenges posed by the COVID-19 pandemic, including shifts in customer behavior and economic instability. The discussion highlights the strategic initiatives undertaken to innovate financial products and maintain profitability while navigating potential exit options like IPOs and M&A. Overall, it underscores the significance of operational readiness and resilient unit economics in ensuring long-term success in the evolving fintech landscape.