It was a combination of efforts from both our customers success team, which are the ones that deal that, that work most closely with our customers and know what the customers want. And combine that with our data science team who are able to take the different puts, different data points, a, you know, both qualitative and quantitative, and put together a model for customr turn. So deftly something that came about as a way to try to address our users better and try to help our users better. We've been working on it for the past couple of years, and, you know, really finding value from it for the past one plus years asom.
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