New Relic Modern Software Podcast cover image

Episode 31: New Relic CRO Erica Schultz on What Customers Really Care About

New Relic Modern Software Podcast

00:00

Critical Customer Moments and the Evolution of Partnership

This chapter focuses on pivotal moments for customers, demonstrated through examples like Hulu and The Gap, where system downtime poses financial risks. It highlights New Relic's strategies for maintaining operations during peak times and their evolution towards enhanced observability capabilities for large enterprises.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app