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The Future of AI Agents in the Workforce
This chapter delves into the anticipated impact of one billion AI agents entering the workforce, highlighting their tailored functionalities and potential use cases. It emphasizes the importance of trust and safety measures to manage interactions and responsibilities between these agents, particularly in enterprise applications where errors can lead to severe consequences. The discussion also focuses on the need for human oversight in decision-making and the evolution towards platform-based AI services that cater to specific business needs.