11min chapter

Mayo Clinic Talks cover image

Handle with Care to Giving Bad News

Mayo Clinic Talks

CHAPTER

Effective Communication of Bad News in Healthcare

The chapter emphasizes the crucial role of healthcare providers in effectively delivering bad news to patients, stressing the importance of communication skills and establishing rapport. It discusses the challenges of conveying various types of unexpected or life-changing information and highlights the significance of tailoring information to meet each patient's preferences and level of understanding.

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