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The Importance of Mission Critical Problems
A critical problem is urgent when it happens and important enough to be a top priority at that point. Not all recurring problems are critical, if you can easily defer dealing with this problem into the future, it's likely not critical. Problems like this are a small supset of all the problems that you'll find people having. If you tackle a do or die problem for your customer, there stress levels in insuring things keep working become your stress levels.