3min chapter

Pioneers of AI cover image

How agentic AI will save customer service, with Bret Taylor

Pioneers of AI

CHAPTER

Customer-Centric Strategies for Successful AI Startups

This chapter highlights the significance of prioritizing customer success for AI company founders, urging them to understand and meet customer needs for lasting impact. It also explores the transformative potential of AI in customer service, including the use of AI brand ambassadors to improve the overall customer experience.

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