6min chapter

Intercom on Product: Building Software in an AI-first World cover image

DeepSeek, Agents, and the Future of AI with Benedict Evans

Intercom on Product: Building Software in an AI-first World

CHAPTER

Navigating AI: Software Systems vs. Machine Learning

This chapter examines the differences between traditional software systems and machine learning models, specifically focusing on large language models. It highlights the strengths and limitations of each approach, especially in practical applications like managing lost credit cards, and discusses the importance of recognizing the appropriate contexts for deploying AI technologies.

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