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10min chapter
Mastering High-Performance Leadership: Strategies to Elevate Customer Experience and Empower Teams
The Modern Customer Podcast
Driving Peak Performance in Organizations
This chapter explores the vital components that empower organizations to achieve peak performance, including clear mission and vision statements, accountability, and adapting to workforce dynamics. It discusses the importance of addressing gaps in performance, enhancing customer service through active listening, and fostering holistic team development for improved outcomes.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode