Transitioning from a Doer to a Manager

4min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

This chapter explores the speaker's journey in the HVAC business, including opening a distribution center, becoming a manager, and the challenges of managing managers. They share insights on building a strong team, teaching and coaching, and holding people accountable. Additionally, they discuss entrepreneurship and the impact of COVID-19 on their business.

From the archive: This episode was originally recorded and published in 2020. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant.

Charley is the President of Pascal Air, Plumbing, and Electric, a home service provider in Springdale AR. They have seen tremendous growth since he acquired the business a decade ago.

Top 3 Value Bombs

1. Being a manager of managers means it’s no longer about you and how well you perform. It’s now about how well you can get the team to perform.

2. If you had your crap together before the pandemic, you’re doing well. If you didn't, then you’re likely struggling.

3. If employees are happy it will transfer through to the customers.

Connect with Charley via email - Charley's Email

Sponsor

HubSpot HubSpot’s integrated AI tech is helping teams of all types and sizes automate the more tedious parts of running a business. Learn more and get started today at HubSpot.com