AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
161. Principle Over Policy
At The Table with Patrick Lencioni
How Do You Treat Your Customers Like Adults?
Cody and Beau talk about treating customers like their adults. They discuss a recent incident in which they were charged for an event that was supposed to be private. Cody: "It would be clear that was the tech vendors way of helping us protect our event"
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode