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The Disruptiveness of Stakeholders
Nancy Dickinson: My worst stakeholder experience was a really big advocate for UX and our craft, but in and kind of packaged with that passion for our craft came a lot of really distracting ideas. And then I think that really hindered our ability to make promises to all of our other stakeholders and then execute on them. She says the hardest part about being a stakeholder is being really intentional about what is shared and what is not.