2min chapter

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship cover image

316: Whale: The Realities and Struggles of Building a SaaS Startup - with Gary Vanbutsele

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

CHAPTER

How Many Customers Wanted Money Back After the Product Shipped?

The product, you got the product in front of those customers, how many of them started using it? They all started using it. But after a while, like it was necessarily that specific challenge that was top of mind or priority anymore at that point. So there's still from those five or seven, I forgot how many it actually were, there's still probably two or three really using it to its full potential. The other ones, it's either they've churned or like they're not really doing what it was intended to do.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode