On Point | Podcast cover image

How insurance companies use AI to deny claims

On Point | Podcast

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The Disconnect Between Algorithm Predictions and Patient Care

This chapter explores the use of algorithms by insurance companies to forecast hospital stay durations, emphasizing discrepancies between data-driven predictions and real-world patient experiences. It raises critical concerns about the omission of essential health factors in algorithmic assessments, advocating for more holistic approaches that include healthcare professionals' insights.

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