Building a Mega Business in 2 Years
Superpro Podcast
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Innovating Plumbing: Culture and Customer Focus
This chapter explores the inception of AYS and their innovative approach to the plumbing industry, focusing on enhancing both customer and technician experiences. Key strategies discussed include the implementation of performance pay, effective management of customer reviews, and the transformative role of social media in recruitment and marketing. The conversation emphasizes the importance of a strong company culture, team dynamics, and open communication to foster trust and drive business success.
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