
Weekend Conversations: Don't Bet on Exceptional Outcomes
Elevate with Robert Glazer
Balancing Rigid Rules and Flexibility in Leadership
This chapter examines the tension between strict adherence to rules and the necessity for flexibility in workplace decision-making. It underscores the importance of consistency in leadership to promote transparency and open communication about employee compensation, while addressing the pitfalls of counter offers and exceptions. The discussion further explores the complexities of risk-taking and emotional decision-making among leaders, highlighting the need for a balanced approach to employee retention and performance evaluation.
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