
#417: Viva Aerobus Launches Compelling Loyalty Concept in Mexico
Let's Talk Loyalty
00:00
Building Airline-Bus Loyalty Bridges
This chapter explores the collaborative efforts of a bus company and airline to create a loyalty program aimed at transitioning bus travelers to airline travel. It discusses the strategic benefits, challenges, and the essential role of technology consultants in enhancing operational efficiency. The chapter also emphasizes the importance of feedback and continuous improvement following the successful launch of the program.
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Transcript


