Let's Talk Loyalty cover image

#417: Viva Aerobus Launches Compelling Loyalty Concept in Mexico

Let's Talk Loyalty

00:00

Building Airline-Bus Loyalty Bridges

This chapter explores the collaborative efforts of a bus company and airline to create a loyalty program aimed at transitioning bus travelers to airline travel. It discusses the strategic benefits, challenges, and the essential role of technology consultants in enhancing operational efficiency. The chapter also emphasizes the importance of feedback and continuous improvement following the successful launch of the program.

Play episode from 22:15
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app