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Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life

On Purpose with Jay Shetty

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The Art of Negotiation: From SWAT to Success

This chapter features a former FBI negotiator sharing his unconventional journey into hostage negotiation after a knee injury redirected his path. Through personal anecdotes, he emphasizes the significance of emotional intelligence and communication strategies that aid in diffusing high-stress situations. The discussion also explores the importance of empathy, understanding different personality types in conflict, and reframing negotiation as a collaborative rather than confrontational process.

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