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Gemma Cipriani-Espineira, CCO at Chili Piper - CCO Metrics: How to convince the C-Suite

The Customer Success Channel

CHAPTER

Introduction

Gemma Sisponari Esponara is the Chief Customer Officer at Chili Piper. Gemma has had an amazing career in customer success where she has grown and led international customer success teams. She will be sharing with us her career progression into becoming a Chief Customer Officer what a CCO does and more importantly, how to prepare a board deck as a CCO.

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