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Why should we care about our customers' feelings?

Build Your SaaS

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The Secret Personal Mission of the Book

"I've said that i have a secret agenda with this book," she says. "You can use empathy to figure out why those problems are happening and talk to your customers and understand them better." In the course of doing these things like making a landing page or stopping turn, you can become a more epathetic person in the process,. And e that has sort of been my, a, my secret personal mission of the book".

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