
Michael Fisher ( Cincinnati Children's Hospital) | Creating a Culture of Kindness, Care & Healthcare Innovations
The CMO Podcast
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The Balance of Data and Storytelling in Healthcare Marketing
This chapter emphasizes the critical balance between data and storytelling for Chief Marketing Officers, stressing that while data drives decisions, storytelling adds a human touch. It also explores how measurement and peer dynamics impact healthcare organizational culture and the significance of kindness in patient interactions.
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