5min chapter

THE CX GOALKEEPER - Business Transformation, Customer Experience,  and Leadership cover image

Unleashing Creativity and Innovation: Exploring the Power of Lego Serious Play with Sirte Pihlaja

THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership

CHAPTER

Passion for CX, Global Events, and Personal Values

The speaker discusses their passion for customer experience (CX) and their efforts to introduce it to different regions. They mention organizing global CX days with speakers from around the world, highlighting the importance of curiosity, creativity, and courage in their work.

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