Standardizing Criteria and Checklists: Interrupting Bias

The guest emphasizes the importance of standardizing criteria and checklists to interrupt bias in organizations. They discuss the use of standardized checklists in decision-making to reduce biases and highlight the role of homophily in interview biases. The chapter also explores eliminating bias in hiring processes by removing identifiers from resumes, and the potential for creating a repository of standardized criteria and checklists.