The Nuances of Language: Empathy vs. Sympathy

Alan Weiss has written over 60 books on consulting and advocates a no-holds-barred approach, "the martial arts of language", to business problems. He eats difficult conversations for breakfast! We find out why language controls business, how us engineers can drive strategy by emphasizing results and not technology , and what tough love is and why it's so effective. SHOW LINKS: - Alan Weiss: https://alanweiss.com - Business as a Second Language workshop: https://alanweiss.com/growth-experiences/bsl/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@conversationaltransformation.com