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31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)
NN/g UX Podcast
The Future of Service Design
Service design is a relatively new discipline, at least as far as what we've been covering. It's still relatively new compared to a lot of other disciplines that are adjacent to it. And like I said, we're still doing it a little bit weirder and not at the top of our license. But yeah, it's new to most of the larger organizations in the United States of America.
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